The housekeeper’s job must be most thankless job at any hotel. Housekeepers perform the most physically demanding work, cleaning an average of 10 to 14 rooms a day, yet have often invisible to the typical guest. So have are five myths, exposed about what a hotel housekeeper’s job is really like housekeeping generates the first impression on a guest’s mind.
The housekeeping efforts clearly show how the hotel will take care of its guests.
Course
Theory
- Introduction of hotel
- Introduction of housekeeping department
- Housekeeping personals
- Hotel rooms and guest
- Linen meaning & its types
- Cleaning procedures and its purpose
- Standard procedures
- Areas surface to be clean
- Housekeeping desk control
- Room maid’s cart
- Flower arrangement
- Safety and security principles
- Fire hazards
- Housekeeping terminology
Practical
- Set up Maid’s cart
- Making bed
- Cleaning bedroom
- Cleaning bathroom
- Cleaning surface areas
- Cleaning public areas
- Evening turn down service
- Areas surface to be clean
- Carpet hovering/ cleaning
- Cleaning an occupied room
